Privacy Policy

Last updated: July 2026

Information We Collect

Florida Pest Control ("we," "our," or "us") collects information that you voluntarily provide when you request pest control services, schedule inspections, request quotes, or communicate with us through our website, phone, email, or in-person consultations. This information may include your full name, residential or commercial address, email address, phone number, property details relevant to pest issues, and payment information for billing purposes.

We also collect certain information automatically when you visit our website. This includes your IP address, browser type, operating system, pages viewed, time spent on pages, referring website addresses, and other standard web log data. For mobile users, we may collect device identifiers and location information if you enable location services when searching for nearby service areas in Florida.

When you call our office at (888) 239-7622, we may record calls for quality assurance and training purposes, or we may collect notes from our customer service representatives regarding your service needs and preferences. We may also obtain information from third-party sources such as property records, lead generation services, or public databases to verify addresses or supplement our service records.

How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our pest control services throughout Florida. This includes scheduling service appointments, dispatching technicians to your property, processing payments, sending service reminders, and following up on treatment effectiveness. Your contact information allows us to communicate about appointment confirmations, technician arrival times, and emergency pest situations requiring immediate attention.

We also use your information for internal business purposes such as analyzing service trends, managing our workforce of licensed technicians, maintaining accurate billing records, and ensuring compliance with Florida pest control licensing and regulatory requirements. We may use aggregated, anonymized data for marketing analysis to understand which Florida regions have greater demand for specific pest treatments, such as termite control, mosquito management, or rodent exclusion services.

With your explicit consent, we may send you promotional communications about seasonal pest threats in Florida, new service offerings, or special pricing. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each message or by contacting us directly.

Data Sharing

Florida Pest Control does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in limited circumstances necessary to operate our business and deliver services. We may share information with our affiliated service providers, such as payment processors who handle credit card transactions, cloud hosting providers that maintain our data systems, and software vendors that power our scheduling and customer relationship management platforms. These providers are contractually obligated to protect your information and use it solely for the services they perform on our behalf.

We may disclose information if required by law, such as in response to valid court orders, subpoenas, or regulatory investigations by Florida agricultural or environmental authorities. We may also share information to protect our legal rights, enforce our service agreements, or investigate potential fraud or safety concerns affecting our technicians or customers.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing ongoing pest control services, maintaining warranty records for termite treatments, and complying with legal and regulatory obligations. Under Florida regulations, certain pest control service records must be maintained for specified periods. When information is no longer needed for business or legal purposes, we securely delete or anonymize it in accordance with our data retention policies.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic patterns. Essential cookies are necessary for basic website functionality, such as form submissions and service request processing. We may use analytics cookies to understand how visitors navigate our site and which pest-related content generates the most interest.

You can control cookie settings through your browser preferences and may choose to block or delete cookies. Please note that disabling certain cookies may limit functionality of our online service request forms or prevent proper loading of our technician availability calendar. We do not use cookies to collect personally identifiable information without your knowledge, and we do not engage in cross-site tracking for advertising purposes.

Third-Party Services

Our website and operations integrate with select third-party services to enhance customer experience and operational efficiency. These may include online review platforms, mapping services for technician routing, and communication tools for appointment notifications. When you interact with these services, their own privacy policies govern their data practices. We encourage you to review the privacy policies of any third-party services you access through our platforms. We are not responsible for the privacy practices or content of external websites linked from our site.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Florida Pest Control using the information below. We are committed to addressing your inquiries promptly and transparently.

Florida Pest Control
Phone: (888) 239-7622
Service Area: Throughout the State of Florida

You may contact us to request access to your personal information, correct inaccurate data, request deletion of your information where permitted by law, or withdraw consent for certain processing activities. We will verify your identity before fulfilling such requests to protect your privacy and security. If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with applicable regulatory authorities.